The public sector is faced with increasing pressure to evolve and to offer more “customer-centric” services as citizen awareness has become a powerful force, due to greater understanding of rights and responsibilities; better access to information through technology; and higher expectations of service levels.
Africa’s public sector needs to be increasingly innovative to effectively respond to the complex challenges facing society now and in the future. As governments strive to balance priorities and the allocation of scarce resources, new approaches are needed.
In its 4th edition, the Africa Public Sector Conference & Awards themed Towards a Digitized, Green and Resilient Economy: The Role of Public Sector will bring together stake holders and senior leaders in Africa’s public sector that are leading innovation, along sides selected group of private leading businesses offering innovative solutions to the public sector to discuss and share insights on technology in the public sector.
APSCA 2023 is a platform that will explore digital trends, innovative ideas, govt policies bothering on digital economy, and best practices that are transforming service delivery and shaping the next generation of public bodies across Africa.
The event will bring together all levels of government stakeholders to network, connect, showcase international and local case studies on how to be more citizen-centric, innovative, transformative and sustainable..
The conference will be crowned with an award dinner that will honour, recognize, outstanding public sector agencies, individuals, in various capacities of government, who have demonstrated excellence in service delivery.